This text offers solutions and advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to stepping in to help others.
a good little series, full of top tips and giving where to go for further information... They could just make your life at work easier.'
The Bookseller...
'... a jazzy, upfront and contemporary looking series. Each one is focused and full of the things that it should have. Put these on the shelf and they will shout "buy me".'
Executive PA Magazine...
'user-friendly...althought deceptively simply written, each chapter is constructive in its step-by-step guide on how to deal with the issue at hand.'